Terms of service

At Delcap we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us

This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

Information we collect

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.

Information that you provide by filling in forms on our website, such as when you registered for our newsletter.

Information provided to us when you communicate with us for any reason.

This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.

We do update this Policy from time to time so please do return and review this Policy regularly.

Privacy Policy

Delcap Asset Management (hereinafter to be referred to as "Delcap") respects the privacy of its website’s users. In processing personal data, Delcap complies with the principles of the Law of December 8th 1992 on the protection of privacy

If you are a customer of Delcap, your personal data is registered and processed by Delcap for all lawful purposes, including, inter alia, the management of contractual relations, preventing misuse and fraud, compiling statistics and tests, commercial targeting or direct marketing. Delcap, with its offices situated in Rue Joseph Stevensstraat 7, 1000 Brussels, Belgium is responsible for this process.

If you are a customer of Delcap, your personal data is registered and processed by Delcap for all lawful purposes, including, inter alia, the management of contractual relations (such as managing accounts, asset management, transactions involving financial instruments, ...), preventing abuse and fraud, compiling statistics and tests, commercial targeting or direct marketing. In the event of a statutory obligation or in the event of a legitimate interest, Delcap may make the processed data available to a third party.

Every customer can access the data that pertains to him or her and that is processed by Delcap and may, where necessary, have any incorrect data corrected and unlawfully processed data deleted. He or she can also object to the use of their personal data for marketing purposes by contacting Delcap in writing of by mail on compliance@merciervanderlinden.com. The customer accepts and consents that Delcap may, when obliged to do so pursuant to the applicable regulations (inter alia, within the context of an investigation into insider trading), make his or her data available to the supervisory authorities.

If you are not a customer of Delcap and you visit our website, your personal data will only be processed if you provide it to us using the registration forms on one of the pages on the website. Should you provide us with this information, we may use your data for direct marketing purposes. You can object at any time to the use of this personal data for direct marketing purposes by contacting Delcap in writing.

Delcap installs cookies on the computers, tablets or smartphones of the visitors to its website, unless the settings of the web browser used by the visitor to access Delcap’s website rejects such cookies.

Use of Cookies

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Policies

Complaints Handling Procedures

We take complaints seriously. If you want to make a complaint we will give it our full attention and we will make sure it’s dealt with by someone with the right knowledge and experience.

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Conflicts of Interest Policy

Our Conflicts of Interest Policy is reviewed at least annually. We are committed to taking measures to recognise, supervise, examine and resolve conflicts of interest. We recognise that it is not possible to eliminate all sources of conflict of interest; however, safeguarding customers' welfare remains our primary objective.

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Best execution policy

Under the terms of the Markets in Financial Instruments Directive 2 (MiFID 2), we are required to ‘take all reasonable steps’ to obtain ‘the best possible result’ for professional and retail clients when executing orders on their behalf.

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Pillar III Disclosure

Delcap Asset Management Limited (‘Delcap’ or ‘the Firm’) is authorised and regulated by the Financial Conduct Authority (‘FCA’) and as such is subject to regulatory capital requirements and certain disclosure requirements.

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The UK Stewardship Code Disclosure

Delcap Asset Management Limited is appointed as the Alternative Investment Fund Manager of the TowerView Fund, which is an Alternative Investment Fund domiciled in Luxembourg and the Firm also manages individual discretionary portfolios for a number of retail and professional clients.

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KIDs

TowerView Fund Balanced class A

This document provides you with key information about this investment product. It is not marketing material. The information is required by law to help you understand the nature, risks, costs, potential gains and losses of this product and to help you compare it with other products.

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TowerView Fund Growth class A

This document provides you with key information about this investment product. It is not marketing material. The information is required by law to help you understand the nature, risks, costs, potential gains and losses of this product and to help you compare it with other products.

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